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Do I have to be a dealer or a business to purchase from ECO Distributing?
No. Anyone can purchase products from ECO Distributing. Although, If you wish to receive wholesale pricing, you must complete the Dealer registration and provide a valid sales tax resale certificate copy, and a business license copy at the time of your first purchase. School and Government bids are welcome.
Do I have to be a dealer or a business to purchase products at "wholesale" from ECO Distributing?
Yes. If you wish to receive wholesale pricing, you must complete the Dealer registration and provide a valid sales tax resale certificate copy, and a business license copy at the time of your first purchase. School and Government bids are welcome.
What is a Sales Tax Resale Certificate?
Sales Tax Resale Certifcates provide proof that you are licensed to collect sales tax in the State that you are operating your business. These forms can be obtained through your local government office, typically your state's Department of Revenue.
I just registered to become a dealer or a wholesale customer, why can't I login to my account?
You will receive two e-mails, the first is a confirmation that verifies you applied to become a dealer or wholesale customer. The second e-mail verifies that your registration was approved. You will then be able to login to your account. To place an order we must have on file your valid sales tax resale certificate copy and business license copy, this can be faxed, e-mailed, or mailed to our office.
How do I know that I am logged into my Wholesale account?
You will notice your login name in the upper left corner of the page below the menu bar, it states: "Hello, Your Name." You can also access your information under "My Account." If you are signed up to be a Wholesale Dealer, your pricing will display when you are logged in, likewise log out under "My Account" and retail pricing will be displayed.
How do I order products?
You can order online, by fax at 480 837-6404, or by phone at 480 837-6400.
My order is being shipped by a different carrier?
We try our best to have every order shipped as quickly as possible, in some cases we use different carriers. Once the product has shipped, a tracking number will be provided to you.
"Shipping will be Calculated later" What does this mean, and what do I need to do?
This message appears at checkout when:
1. The shipping address is not recognized. Check to make sure all fields are filled in correctly and proceed with placing your order.
2. Or, the total weight of your order exceeds UPS / FED EX / USPS weight limitations. This typically means that your order will need to be shipped by Freight, and a shipping quote will be provided after the order is placed. Proceed with placing your order, and we will contact you with a shipping quote. Feel free to call or e-mail us during checkout to expedite the shipping quote.
"Ships by Freight" What does this mean, and what do I need to do?
This message appears at checkout when:
1. The products ordered need to be shipped by truck freight.
2. Call or e-mail sales@eco-distributing.com for a shipping quote, please provide the items you wish to order, the zip code, and indicate if it is a residential or commercial address. Feel free to call or e-mail us during checkout to expedite the shipping quote.
I can't view my tracking information, I get an error message?
Some tracking numbers can not be tracked through our system (such as some freight tracking numbers), feel free to go to the carriers website and input your tracking number there. If you ever have any questions please feel free to contact us so that we may help.
Some tracking numbers may take up to 24 hours to update.
What are Dealer Pages, and how do I gain access to view them?
The Dealer Pages are tools for our registered dealers. The pages contain; Solar and Wind System Calculators, a Knowledge Base directory, Product Training, How to's, Information on rebates and permits, and information on everything that a Dealer needs to know.
To gain access to these pages you must register at as a dealer at "Become a Dealer." Once approved you will see the pages on the menu bar but you will not have access to the information in these pages until we have received a copy of your valid sales tax resale certificate, and a business license copy.
Who do I contact with my questions?
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